VoIP Hosted
Phone Systems
Enhance your business communication with our top-tier VoIP hosted phone systems from Yealink and Fanvil. Designed for clarity, reliability, and efficiency, our solutions cater to businesses of all sizes, ensuring seamless connectivity and superior call quality.
KB-24 Communications offers a comprehensive platform designed to enhance business communications through a variety of robust features.
Business Phone System
IP PBX and Unified Communications: Provides a scalable solution suitable for small to large enterprises, supporting both on-premises and cloud deployments.
Multi-Tenancy Support: Allows for the management of multiple offices or clients within a single system, offering dedicated resources and customization options.
KB-24 Connect Application
Unified Communication Tools: Offers secure chat, group chat, voice and video calls, conferencing, and screen sharing to facilitate seamless team collaboration.
CRM Integration: Integrates with popular CRM systems like Salesforce, Zoho, and Zendesk, enabling features such as caller ID lookup and click-to-call functionality directly from the CRM interface.
Advanced Call Center Features
Automatic Call Distribution (ACD): Efficiently routes incoming calls to the appropriate agents based on predefined criteria.
Interactive Voice Response (IVR): Provides automated menus to guide callers to the correct department or information.
Call Recording and Monitoring: Enables recording of calls for quality assurance and training purposes, along with real-time monitoring capabilities.
System Administration
Configuration Manager: A user-friendly web-based GUI that simplifies system setup, customization, and ongoing administration.
Customization and Scalability: Highly customizable to fit specific business needs, with options for extensive configurations and scalability to accommodate growth.
Reliability and Support
Stability and Redundancy: Offers options like geo-redundancy to ensure consistent service and minimal disruptions.
Dedicated Support: Provides extensive support services with an experienced team to ensure smooth operation and swift issue resolution.
End-User Features
System Administration
HD Voice Calls: Clear audio quality for all calls.
Call Transfer: Easily transfer calls to another extension or external number.
Call Forwarding: Forward calls to another phone number, extension, or voicemail.
Call Parking and Pickup: Place a call on hold in a “parking lot” and retrieve it from any other device.
Voicemail-to-Email: Receive voicemail messages as email attachments for convenient playback.
Call Waiting: Handle multiple calls simultaneously with alerts for incoming calls.
Click-to-Call: Make calls directly from a CRM, email, or web browser.
Call Blocking: Block unwanted calls with ease.
Do Not Disturb (DND): Redirect all calls directly to voicemail or other predefined rules.
Messaging and Collaboration
Chat and Group Chat: Real-time messaging for individual and team communication.
File Sharing: Share documents and files securely through chat.
Presence Indicators: Display user availability (online, busy, away, etc.) to streamline communication.
SMS and MMS: Send and receive text messages from business numbers.
Screen Sharing: Share your screen for remote collaboration and presentations.
Video and Conferencing
Video Calling: High-definition video calls for one-on-one or group meetings.
Audio and Video Conferencing: Host or join virtual meetings with multiple participants.
Conference Management: Manage participants, mute/unmute, and monitor activity during meetings.
Mobility Features
Mobile App (Thirdlane Connect): Access calls, chat, video, and other features from your smartphone or tablet.
Softphone Support: Use a software-based phone on your PC or mobile device to make and receive calls.
Single Number Reach: Use a single business number for all devices (desk phone, mobile, softphone).
Call Management and Productivity
Caller ID Customization: Display customized caller ID information for outbound calls.
Speed Dial: Set up one-touch dialing for frequently called numbers.
Call History: View a log of incoming, outgoing, and missed calls.
Call Recording: Start and manage on-demand call recordings for quality or reference.
Hot Desking: Log in to any phone or device to access your personal settings and extension.
Voicemail and Notifications
Visual Voicemail: Listen to and manage voicemail directly through a visual interface.
Voicemail Transcription: Receive voicemail transcriptions via email or in the app.
Missed Call Notifications: Alerts for missed calls via email or app.
Customizations and Integrations
Custom Ring Tones: Personalize ringtones for different call types or callers.
Personalized Call Routing: Set up rules for handling calls based on time of day, caller ID, etc.
CRM Integration: Integrate with Salesforce, Zoho, and other CRMs for click-to-call and call logging.
Advanced Features for Enhanced Experience
Call Screening: Announce the caller before connecting the call to decide how to handle it.
Follow Me: Ring multiple devices in a sequence or simultaneously to ensure calls are not missed.
Whisper and Barge-In: For supervisors or team leads to assist during calls or monitor conversations.
Multi-Language Support: Interfaces and IVRs available in multiple languages.
Yealink SIP-T46U
Designed for busy executives and professional, the SIP-T46U IP phone is an ultimate communication tool that has the better overall performance.
Yealink SIP-T54W
Especially designed for busy executives and professionals, Yealink SIP-T54W is an easy-to-use Prime Business Phone with an adjustable 4.3-inch color LCD screen.
Yealink SIP-T57W
Especially designed for busy executives and professionals, Yealink SIP-T57W is an easy-to-use Prime Business Phone with an adjustable 7-inch multipoint touch screen.
Yealink VP59
The Yealink flagship smart video phone VP59 is designed for executives and teleworkers that strikes the perfect balance between simplicity and sophistication.
Yealink W73P
The Yealink W73P, being a high-performance SIP cordless phone system, which can register 10 Yealink DECT W73H handsets.
Yealink CP965
Yealink CP965 is designed for medium and large-sized conference rooms, offering superior audio quality and smart features. Based on the Android 9.0 system.
Fanvil V64
V64 is more than an efficient telephone but a delicate work of art, providing a smart and smooth business communication experience for enterprises.
Fanvil V67
V67 is more than an efficient telephone and a delicate work of art, providing an intelligent and elegant office experience for executives, managers, and teleworkers.
Fanvil V62W
V62W is a stylish IP phone with a 2.8" HD screen, 12 SIP lines, 6-way audio, Wi-Fi 6, Bluetooth 5.4, and dual Gigabit ports for smooth communication.
Fanvil V65
V65 is a premium business phone with an adjustable screen, Bluetooth 4.2, and Wi-Fi 5G, offering smart, smooth communication for executives and managers.
Why Us?
Choosing the right telephone system is crucial for maintaining clear, reliable, and efficient communication within your business. As an authorized partner of Yealink and Fanvil, we provide high-quality telephone solutions tailored to meet the needs of modern workplaces. Our commitment to exceptional service, cutting-edge technology, and customer satisfaction ensures that you get the best communication experience possible.
Trusted Brands, Superior Quality
We partner with industry leaders Yealink and Fanvil to offer top-notch telephone systems known for durability, crystal-clear audio, and innovative features.
Tailored Solutions for Every Business
Whether you run a small office or a large enterprise, we provide customized telephone systems that fit your specific communication needs and budget.
Expert Support and Seamless Integration
Our team of specialists ensures smooth installation, seamless integration with your existing setup, and ongoing support to keep your business connected without interruptions.
Our Happy Clients Say
We take pride in delivering high-quality telephone systems that enhance business communication and efficiency. Our clients trust us for reliable solutions, expert support, and seamless integration. Here’s what they have to say about their experience with our products and services.
