Telecommunication Services  |  Surveillance Systems  |  Network Solutions


Home Our Services Phone Systems Surveillance Cameras Wireless Devices Cabling Service Contracts NEC User Guide Customer Rewards Testimonials Contact Us!

 

 

NEC SL User Guide

 

Click here for an interactive user guide for the NEC SL1100 system

Making Calls

To place internal calls (Intercom an extension)

 Press the pre-programmed key for the person you are trying to reach

OR

 Lift handset and dial 3-digit extension number

To place external calls

 Lift the handset, OR press speaker

 Press the Line Key you are wishing to use

 Dial the telephone number

 


Answering Calls

To answer Internal Calls (Intercom calls)

 When phone beeps, you can answer hands free through your speakerphone or lift handset

To answer Incoming Calls

 When phone rings, lift handset or press speaker button

 


 

Transferring Calls

To transfer a call to another extension

 With the call in progress, press the pre-programmed key for the extension you are transferring to.  Either hang up or wait for the user to answer and announce the call

 If no button is available, press the TRANSFER button then dial the 3-digit extension number the hang up or wait for the beep and announce the call

 If there is no answer, the caller will go directly to voice mail

To transfer directly to voice mail

 With the call in progress, press the preprogrammed button of the extension you are transferring to OR press TRANSFER and enter the 3-digit extension number

 Dial 8 and Hang up

 


Placing Callers on Hold

 With the call in progress, press HOLD

 To return to the caller from the phone where you answered the call, press the blinking green light

 You can add additional parties by pressing the CONF button again

 


Conference Calls

 With the first call in progress, press MORE button in display window

 Press CONF

 Press line key and make second call

 Press ADD button in display window

 Press BEGIN button in display window to connect all parties together

 


DND (Do Not Disturb)

To set DND

 Press DND key

 Press SET in display window

 Select EXT for external calls, ICM for internal calls or ALL for both

To cancel DND

 Press DND key

 Press CNCL in display window

 


Directed Call Pick Up

To answer a ringing coworkers phone

 Lift the handset

 Press **

 Press the 3 digit extension number of the phone you want to answer

 


Call Forward

To set call forwarding

 Press MENU key

 Press down cursor key until you get to MENU 60 CALL FORWARDING, press ENTER

 Select MENU 61-67 with the right cursor key, press ENTER

 Select SET button in display

 Dial the extension or 9+off premise phone number to forward to, press NEXT

 Select ALL or LINE (for all calls, or just outside callers)

 Press SAVE, hear beep, beep.  Press SPEAKER to hang up

To cancel call forwarding

 Press MENU key

 Press down cursor key until you get to MENU 60 CALL FORWARDING, press ENTER

 Select MENU 61-67 with the right cursor key, press ENTER

 Select CNCL key to cancel.  Hear beep, beep. Press speaker to hang up

 


Redial

Last number redial

 With the handset on hook

 Press REDIAL cursor key (right side), last number dialed is displayed (use the up/down scroll keys to see more)

 Lift handset to dial number

 


Caller ID List

To review the list of caller ID numbers that rang to your phone

 Press CL:XX key in display window

 Select ALL or UNAN (unanswered)

 Use the cursor up/down scroll keys to see more

 From the Caller ID list, lift handset at any time to dial a number being displayed

 


Setting the clock (From admin phone only)

 Press SPEAKER

 Dial 728 + Time (4-digits in 24 HR format)

 Press SPEAKER button to quit

 


Program Station Names

 Press SPEAKER button

 Dial 700

 Dial extension number you wish to change

 Enter the name using the keypad

 Press HOLD button when done to save, hear beep, beep

 Press SPEAKER button to quit

 


Changing Station Ring Tones

 Press SPEAKER

 Dial 720

 Dial 1 for Internal (Intercom) or 2 for External (Incoming calls)

 Dial 1-8 for desired tone

Press SPEAKER button to exit

 


Volume Adjustments

To adjust ring volume:

While phone is ringing

Press Up or Down cursor key to adjust volume

To adjust Handset or Speakerphone volume:

While on a call using handset or Speakerphone

Press Up or Down cursor key to adjust volume

 


Voice Mail and Auto Attendant

Voice mail answers your personal phone and gives the caller the capability to leave a message

Auto Attendant answers an incoming call.  After caller listens to a customized message, they can dial directly to an extension number or department

 


Check Voice Mail Messages

From your phone

 When the message waiting lamp blinks RED you have new messages

 Press VM:XX key in display window

 Follow prompts to check messages

 

From outside the system

 If the Auto Attendant greeting picks up, dial # and your 3-digit extension

 If the call is answered by a co-worker, ask them to transfer you to Ext 3999.  When greeting picks up, dial # and your 3-digit extension

 Follow prompts to listen to messages.  You can save, erase and forward the same as if you were in the office.

 


Voice Mail Options

TI (84) to listen to Time and Date caller left message

SA (72) to Save message

MF (63) to have Message Forwarded to another extension

E (3) to Erase

L (5) to Listen

L (5) to Listen

B (2) to Back up a few seconds

BB (22) to Back up to Beginning

G (4) to Go ahead a few seconds

* to Pause/Resume listening

# to exit listen mode

 


Auto Attendant Greetings

Recording Day/Night greetings

 Press the VMsg soft key (enter security code if needed)

 Press 72 for the System Admin menu

 Press the INSTR soft key

 Enter mailbox number.  Typically 001 is day greeting and 002 is night greeting.  Be sure to listen to the recording before making any changes to confirm you are on the correct greeting

 Follow prompts to Listen, Record and Erase

   


Voice Mail Set Up

Record your greeting

 Press VM:XX key in display window

 Press GREET in display window

 Press GR1 in display window

 Press REC in display window

 Follow prompts to record your greeting

Record your name

 Press VM:XX key in display window

 Press 7 6 to record your name

 Press REC in display window

 Follow prompts to record your name

Create password

 Press VM:XX key in display window

 Press 6 7 for Mailbox Options

 Press CODE in display window

 Follow prompts to create your 4-digit password

 Press OK to save or CLEAR to start over

 

KB-24 Communications

PO Box 2624 - Glens Falls, NY  12801

(518) 812-0724

help@KB-24.com

What's My IP

 

engenius-dealer.jpg (21868 bytes)
weather_icon.png (60389 bytes)