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NEC DSX User Guide

To record the main greeting

1. At an extension that is dedicated as a System Administrator, press V-MAIL or push VM:xx.

2. Dial SA (72 on keypad).

3. To record the Automated Attendant greeting, push Instr in the display window

4. You will be asked to enter a mailbox number Dial mailbox depending on the version of your system (001,000,801) for the greeting.

*We suggest always listening to the recording first to be sure it's the one you wish to change*

 + Push Lstn to listen, Rec to record, or Erase to erase.

 

 

To record a greeting for your voice mailbox (Callers hear your greeting before leaving you a message.)

1. Press V-MAIL or push VM:xx.

2. Push Greet.

  • If you want calls from your company’s Automated Attendant to go directly to your mailbox (without first ringing your phone), dial the letter O (6) before the next step.

3. Push Gr1, Gr2 or Gr3 to select which of the three available greetings you want to be active.

4. Do one of the following:

  • Push Lstn to listen to your greeting (if recorded).

  • Push Rec to record a new greeting.

  • Push Erase to delete your greeting (and use the built-in prerecorded greeting).

  • Push Exit to exit without changing your greeting.

 

To record a name for your mailbox (Callers may hear your recorded name before leaving you a message.)

1. Press V-MAIL or push VM:xx.

2. Dial RN (76).

3. Do one of the following:

  • Push Lstn to listen to your name (if recorded).

  • Push Rec to record a new name.

  • Push Erase to erase your name (and use your extension number instead).

  • Push Exit to exit without changing your name.

 

To enter a security code for your mailbox  (A security code prevents unauthorized access to your mailbox.)

1. Press V-MAIL or push VM:xx.

2. Dial OP (67) and push Sec..

3. Do one of the following:

  • Enter a new security and push OK.

  • Push Erase to erase your security code.

  • Push Exit to exit without changing your security code.

 

To change the time and date

  1. Locate extension 300 (You can get the extension number by pressing 6 with the phone in an idle state

  2. With the phone in an idle state press # 8 3

  3. Enter 2 digits for the hour (24 hour format)

  4. Enter 2 digits for the minutes

  5. Enter 2 digits for the seconds

  6. Press the HOLD button

  7. Enter 2 digits for the month

  8. Enter 2 digits for the day

  9. Enter 4 digits for the year

  10. Press the HOLD button and then the SPEAKER button to exit programming

If you make a mistake while entering the time and date you can press the CLEAR button to start over

 

 

To log into your mailbox from your own phone

1. Do one of the following:

  • Press V-MAIL.

  • Push VM:xx  (xx is the number of new messages in your mailbox).

To log into your mailbox from a co-worker’s phone

1. Press INTERCOM and dial 700.

2. Dial your own extension number.

From outside, to log onto your mailbox after calling your company’s Automated Attendant

1. Dial # (for remote logon).

2. Dial your own extension number.

 

To be notified (called) at your pager, cell phone, or home office when you have new messages

1. Press V-MAIL or push VM:xx.

2. Dial OP (67) and push Notif.

3. Do one of the following:

  • Push On to turn notification on.

  • Push Off to turn notification off.

  • Push Chnge to change your notification settings.

  • Push Exit to exit without changing the current setting.

4. Follow the prompts to enter hours of notification and phone numbers

5. When you have a new message, voice mail will do one of the following:

  • For a pager, call your pager and display digits that let you know you have a new message.

  • For a cell phone or home office, call the number and announce the message when you answer.

 

 

  To set up a conference call

1. Place or answer your first call.

2. Press CONF.

3. Place or answer your next call.

4. Press CONF again to set up the Conference.

  • Repeat steps 2 through 4 to add additional callers to your Conference.

  • You can add either Intercom or outside callers.

  • If you hear an error tone after trying to add another party, your Conference is full.

  • To place a Conference on Hold, press HOLD. To reinstate the Conference, press CONF.

 

To Transfer your call to a co-worker

(If you have a Hotline Feature Key for your co-worker, press it and skip to step 3.)

1. While on a call, press TRANSFER.

2. Dial your co-worker’s extension number.

3. Do one of the following:

  • Press V-MAIL to send the call to your co-worker’s mailbox.

  • Announce the call and hang up.

  • Hang up to have the Transfer go through unannounced.

 

 

KB-24 Communications

PO Box 2624 - Glens Falls, NY  12801

(518) 812-0724

help@KB-24.com

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