PBX systems do offer some measure of security, since they are physically
controlled by a specialized IT team or service business vendors. However, it is
precisely this environment that leaves your phone PBX vulnerable to a security
breach or natural disaster. A virtual PBX eliminates these threats.
PBX is housed in bi-coastal, Tier 1 data centers and features multiple layers of
redundancy, failover technology, physical and biometric security, encryption,
system hardening, and 24/7 monitoring.
business continuity during emergencies or disruptions. In the event of a power
outage, inclement weather, or a major disaster in your area, your operations can
continue without interruption. With the mobile app, employees can call,
fax, text, and host conference calls and online meetings using their Smartphone
or tablets. Even if internet service is unavailable or of low quality, the
mobile app can use cellular voice and data networks.
uptime and quality of service (QoS) for your phone PBX with carrier-grade
reliability. What does “carrier-grade reliability” really mean? Operations
are co-located in world-class data centers with all of the major US telecom
companies, so response times and interconnect services are the same as those
provided by the titans of telecommunications.
multiple locations, mobile and remote workers.
geographically dispersed locations, in-office staff, and remote workers into a
single, seamless communications system. Employees in India can text or fax their
colleagues in Indiana. The team in the UK can have online meetings with their US
counterparts. Office bridges distance, enabling collaboration among teams
situated around the world.
IP PBX allows for complete integration of mobile devices. With the RingCentral
mobile app, Smartphone and tablets are integrated and have all the functionality
of a business phones service’s system: voice, text, fax, conferencing, online
meetings, and access to the corporate directory. Users make and receive phone
calls and texts using their extensions or direct numbers, and they can use
company-issued or personal mobile devices, ideal for BYOD initiatives.
can make and receive phone calls using the main business number or their direct
line, regardless of which device they use: a desk phone, a personal or corporate
Smartphone, desktop, their home telephone, or even a hotel phone.
a solution that can flexibly adapt and scale to business needs.
new phone numbers, locations, phone lines, and extensions up and running the
same day. With the free desktop and mobile apps, your cloud business PBX
doesn’t require hardware like the systems of yesteryear, so you don’t have
to wait for equipment to be shipped and installed before you can start working.
the admin portal or using the mobile app, you’re able to add permanent or
temporary employees, and purchase devices to the system immediately and change
group or individual user settings just as quickly. Spend less time on admin
tasks and focus on mission-critical ones.
sales staff who are always on the go or people who work at client sites or from
home offices is smart business. Office provides your employees with the freedom
and the flexibility to work more efficiently, no matter where they are. When
people are empowered to work where and how they choose, their productivity
increases—and so does your company’s bottom line.